OakenIT
OakenIT
Short & long-term support

A pair of hands for a fortnight, or a team on call for years.

Some businesses need something fixed this week. Others need someone technical they can reach when a decision comes up. Same people either way, and no notice period dressed up as a contract.

Discuss a project

You probably need this if…

  • Something is broken now and nobody in the business owns it.
  • Your IT is a freelancer who has gone quiet, or a former employee who still holds the passwords.
  • You need cover for a few months, not a full-time hire.
  • A supplier or an insurer has started asking security questions you cannot answer.
  • A technical decision is coming up and you would like someone in the room who has no product to sell you.

What the work covers

  • Fixing what is broken now
  • Monitoring and maintenance
  • Infrastructure and cloud management
  • Security and compliance
  • Technical advice when decisions come up

How it works

01

Triage

What is broken, what is urgent, and what only looks urgent. Usually a call and some access.

02

Stabilise

Fix the immediate problem, then write down what caused it so it is not a mystery next time.

03

Stay or go

Hand it over, keep us on call, or keep improving it. Whichever suits — cancel whenever.

No unnecessary retainers, and no vendor lock-in.